Disable Account / Cancel Subscription

If you no longer want to use Frappe Cloud services and you want to disable your account, follow these steps:

  1. Login to your dashboard

  2. Drop all the sites and servers

  3. Click on Settings in the top bar

  4. Under Team Actions section, click on the Disable button against Disable AccountScreenshot from 2023-12-04 19-41-08

  5. After you confirm, your account will get disabled

    • Your sites will get suspended

    • You won't be able to create new sites

    • Your billing will be paused

Frappe Cloud is not responsible for any refunds if the above steps are not followed properly before disabling or closing your account.