ClefinCode Chat is a practical, open-source messaging platform designed to make business communication efficient, secure, and accessible across every channel. Built by ClefinCode’s experienced web and mobile app development team, it integrates directly into your ERPNext environment, transforming it into a unified hub for all your customer and team interactions.

Omni-Channel Integration for All Your Needs

Connect with your customers and teams seamlessly across WhatsApp, Telegram, Facebook Messenger, Instagram Direct Messages, and more. With enhanced WhatsApp integration, you can create two types of profiles:

• Personal: Direct, one-to-one messaging between sender and receiver.

• Support: Group-based channels, managed by admins who can add or remove members as needed.

This omni-channel approach ensures that your conversations stay secure and accessible, bringing all customer interactions into one organized space.

Flexible Communication Tools

ClefinCode Chat supports direct messaging and group conversations for smooth team collaboration and better customer communication. Share multimedia content like pictures, videos, files, and voice clips without hassle. The application’s intuitive interface allows for quick adoption by your team, whether they’re in the office or working remotely.

Topic-Based Discussions and Guest Messaging

Encourage focused, topic-based discussions within your team for better coordination and context. With guest messaging through a secure website portal, you can elevate customer service by engaging visitors directly and resolving issues more effectively.

Enhanced Collaboration and Privacy Controls

ClefinCode Chat includes dynamic conversation features and user or Doctype mentions to keep everyone on the same page. Robust privacy settings allow you to control who has access to conversations, ensuring secure and relevant communication.

Built for Flexibility and Customization

Built on the robust ERPNext and Frappe frameworks, ClefinCode Chat is fully open-source and customizable. The backend code is available on GitHub, giving your team the freedom to tailor features and extend functionality as needed.

Performance and Stability Improvements

This release marks an important milestone—ClefinCode Chat becomes the first ERP-based, open-source omni-channel messaging solution. With performance optimizations and core improvements, your experience is smooth and reliable.

Mobile App for Constant Connectivity

Stay connected wherever you go. ClefinCode Chat offers a free mobile app available on the App Store and Google Play, making it easy for your team to stay engaged and responsive anytime, anywhere.

Dedicated Support for Your Business

A dedicated support section within the app offers guidance and assistance with ERPNext services and mobile app development. ClefinCode Chat helps you keep your communication organized and efficient while providing the flexibility to scale and adapt as your business grows.

ClefinCode Chat simplifies and enhances the way your team and customers communicate—unifying every conversation in one secure, easy-to-use platform.